Process Improvement and Change Delivery

It is well known that 80% of change initiatives fail to meet expectations and consistent delivery of sustainable change remains a core challenge for all organizations. Our consultants have the depth of practical experience, combined with the energy and commitment required to help clients navigate pragmatically through the change process.

Our change services include:

• Breakthrough Events. Working the current model harder is often not enough. To make real gains, it is often necessary to bring together players from across functional and organizational boundaries together and harnesses their knowledge and insights to generate breakthrough ideas and create commitment to action. Project profile
• Continuous Improvement. We have an enviable depth of expertise in the techniques and methods required to support continuous improvement. As consultants and coaches, we provide support to client teams, increasing capability and, consequently, the rate of continuous improvement. Project profile
• Engagement and Communication. Successful change happens when a critical mass of people accept the need for change, understand what it means for them and are sufficiently motivated to adopt new ways of working.  This requires carefully planned and executed programmes to enroll staff from across the organization. Project profile
• Results Management. Whilst almost every improvement project and programme has some reference to 'Results Management', surprisingly few organizations apply a rigorous and auditable approach. At Symbia, we apply our expertise in performance management to ensure that both hard and soft benefits are defined, measured, and communicated to stakeholders.  We provide hard evidence of benefits delivered. Project profile